Contact information

Contact Us

We're here to help! Whether you have a question about an order, need help with a product, or simply want to get in touch with us, the BuyBuddy team is happy to assist.

Get in Touch

BuyBuddy
🌐 Website: buddybuy.co.in
📧 Email: support@buddybuy.co.in
📍 Business Address: Noida Sec 62

Customer Support

For questions regarding:

  • Orders and order status
  • Shipping and delivery
  • Returns and refunds
  • Product information
  • Payments
  • Damaged or defective products
  • General enquiries

Please email us at support@buddybuy.co.in with your order number, if applicable.

Customer Support Hours

Monday – Saturday: 10:00 AM – 6:00 PM IST
Sunday: Closed

We aim to respond to customer enquiries within 24–48 business hours.

Order Support

If you are contacting us about an existing order, please include your order number in your message. This helps us locate your order and assist you faster.

Grievance Contact

If you have a complaint or grievance that has not been resolved through normal customer support, you may contact our designated grievance contact:

Grievance Officer: Tanishq Chaudhry
Email: tanishq.emailpro@gmail.com
Working Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST

We are committed to responding to customer concerns and resolving issues fairly and promptly in accordance with applicable law.

BuyBuddy — Shop More, Worry Less.